The receiver isn't picking up the lasersUpdated 2 months ago

If the receiver isn't picking up the lasers, try the following steps:

1. Check the sender

• Ensure the sender is powered on and the battery isn’t empty.
• Confirm the sender is positioned correctly, with the lasers pointed toward the receiver.

2. Ensure proper alignment

• Make sure the sender and receiver are at least 5 feet apart and aligned correctly.
• Verify that nothing is blocking the path of the lasers.

3. Inspect the receiver LEDs

• Green status LEDs indicate the lasers are being received.
• Red status LEDs indicate the lasers are blocked or not found.

4. Adjust the setup

• If the lasers are not detected, try repositioning the sender and receiver, ensuring a clear, unobstructed path.

If the issue persists, please contact our support team through our website for further troubleshooting.