Shipping / Policies
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
I don't see my country listed for shipping
If you're country isn't currently on our shipping list, please reach out to us with the following info and we will look into shipping rates:
What’s your return policy?
100% Money-Back Guarantee (USA). We know you'll love your order, so within the USA, we have a 60-day money back guarantee, which means you have 60 days after receiving your product to receive a full refund, including all shipping costs. In the event
How do I make a return?
Returns must be initiated within 60 days of receiving your order. All items must be in like-new condition. Reach out to our customer support team through our contact form to initiate the return process with your order number and details about the ite
What is the warranty?
All OVR products come with a 1 year limited warranty unless otherwise specified. Go to the link below to find the user manuals, which have more details on the warranty. User Manuals