Orders
Got questions about your order?
Can I edit or add anything to my order?
Once an order is placed, we can not guarantee your order can be modified. If your order has not yet been fulfilled, please contact us immediately to edit your order (address, products, etc.).
What do I do if I receive the wrong item in my order?
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via the contact form for further assistance. Include a photo of the item received and what item(s) were missing. Please double-check the packag
How do I track my order?
Once your order ships, you will receive an email with tracking information. This will track your order until it reaches your doorstep. Tracking information may not be immediately available after your order is placed. It can take up to 2 days for the
How do I cancel my order?
To cancel your order, please contact our customer service team through the contact form on our website. Please include your order number and the reason for cancellation in your message. Orders can only be canceled before they have been dispatched. If
How long does delivery take?
Delivery times after shipping vary depending on the destination. • USA: Typically arrives within 2-5 business days. • Canada: Typically arrives within 5-8 business days (assuming no customs delays). • EU: Typically arrives within 5-8 business days (a
I need a quote
Contact us through the form to request a quote. Please let us know what products (with quantities) and we will send you a quote!